Privacy policy

Effective from:

1. Entity responsible

The organisation responsible for personal information for tradepexs.com (for the purposes of the Privacy Act 1988 (Cth)) is the operator of the website. Contact details:

Email: info@tradepexs.com
Address: 196 Elgar Rd, Box Hill South VIC 3128, Australia
Phone: +61 3 9193 3138

If you believe we have mishandled your personal information, you may complain to the Office of the Australian Information Commissioner (oaic.gov.au). We suggest contacting us first so we can try to resolve the matter.

2. Data we process

2.1. Information you provide

  • Name (contact form)
  • Email address
  • Subject line and message body

2.2. Automatically collected data

  • IP address and server logs
  • Browser type, device, and language preferences
  • Pages viewed and timestamps
  • Cookie-related identifiers where you have consented via the banner

3. Purposes and Australian Privacy Principles

We handle personal information in line with the Australian Privacy Principles (APPs) in Schedule 1 of the Privacy Act 1988 (Cth). Depending on the activity, the following summaries apply:

  • Website operation and security — reasonably necessary for our functions (APP 3, APP 6).
  • Responding to contact form messages — collected for the primary purpose of communication you initiate (APP 3, APP 6).
  • Legal obligations — where Australian law requires us to create or retain records (APP 6).
  • Analytics and advertising — where not strictly necessary, we rely on your consent via the cookie banner (APP 6).

Where we use Google AdSense or Google Analytics after consent, those providers handle information under their own policies and terms. See our cookie policy.

4. Retention

Contact form correspondence is kept only as long as needed to respond and for any statutory retention period. Server logs are rotated according to hosting configuration.

5. Overseas disclosure

Hosting, analytics, and advertising partners may store or process information outside Australia (for example, Google LLC in the United States). Where APP 8.1 applies, we take reasonable steps to ensure overseas recipients handle information in line with the APPs, subject to their own legal environment.

6. Access, correction, and complaints

Under the APPs you may request access to personal information we hold about you and ask us to correct inaccurate, out-of-date, incomplete, or misleading information (APPs 12 and 13). Where we use consent for optional analytics or advertising, you may withdraw consent at any time via the cookie controls.

To make a request or complaint, email info@tradepexs.com.

7. Children

The site is not directed at children under 16.